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+====== iMap Installation Issues ======
+===== iDocs Driver Fails to Install =====
+The usual reasons that people have trouble installing the iDocs Driver are:
+  * **The iDocs Driver Queue is not empty**:  The prior version fails to uninstall because there are documents waiting to print in its queue. Remedy - delete all documents in the queue and restart the application.
+  * **Driver Files Fail to Copy**:  The files needed to install the HP LaserJet 4 printer driver, used by the iDocs Driver, can not be copied into the printer driver system directory because the installing user lacks sufficient authority. There are several possible remedies:
+<html><table width="100%"><tr><td width="10%">&nbsp;</td><td width="90%"></html>
+  * **Reboot** the pc and try the installation again. It's possible that the objects are locked.
+  * Try stopping the spooler:  At the dos command shell type:  **NET STOP SPOOLER**. When the installation is complete restart the spooler with **NET START SPOOLER**.
+  * Rick click on the setup executable file. Select **Run As**. Uncheck "Protect my computer and data from unauthorized program activity". Then run the installation with this setting.
+{{pub:imap:runas.png?350|}}
+<html></td></tr></table></html>
+===== iMap Fails to Install =====
+Failure of the entire application to install is much rarer than driver problems. The issue is almost invariably user authority to the target directory.
+<html><p></html>
+If you can not find a user profile with adequate authority, consider installing to a different target directory than the default **c:\program files\inFORM Decisions\iMap**. Program Files is a system directory and sometimes installing to a directory to which Windows has no prior claim, such as **c:\iMap**, will resolve an authority issue for the iMap application installation.
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+<html>&#091;</html>[[start#imap | Up To Index ]]<html>&#093;</html>